Recently received email praising our after-sale service.
Hello Simon. I was wanted to send you a quick note thanking you for sending Jonathon out to help fix my tractor on Saturday. Besides fixing my oil leaks, he corrected a few other things, answered all my questions and gave me useful advice for the future. He is a very polite, professional and knowledgeable person. I am going to email him today as a reminder about a couple of items we talked about regarding some other information he said he would get me. I love being able to deal with your company via email.
I spent yesterday on the tractor, out enjoying the nice weather and everything is working fine (no leaks). Thanks again for providing excellent customer service. It is much appreciated.
S.Ball
Ontario
Thanks S. I feel it is normal to offer such support in the first month.
